Frequently Asked Questions

How do you source the accounts? Are they legit?

Yes. Our team acquires each account sold on TokPlug by manually acquiring them from old users who do not use them anymore.

Every account listed for sale here is eligible to start earning on TikTok Shop, with no prior information added.

How do I access my new account?

The account information will be sent to the email you purchased the account with within 24 hours after payment.

Do they work outside of the US?

Yes, with some extra steps. For TikTok Shop you will still need a US bank & tax info to withdrawal your earnings. Check out our service here that provides this for you (coming soon).

Having trouble sending payment?

No worries - oftentimes the bank and credit card companies will not let payment go through right away for security, simply approve the transaction by contacting them.

If for some reason that does not work, we also accept bank transfer and crypto. For more details, please contact us.

What's your refund policy?

As soon as any of the information on the account provided has been changed, it becomes non-refundable.

That being said if you log in to the account and are unhappy for whatever reason, we will provide a replacement for you within the first 24 hours of purchasing as long as you haven't done anything to it. (ex. changing the username, posting a video)

Outside the USA or under 18?

TikTok requirements can be tricky, but we got you. Click below to check out our service that will allow you to run on TikTok shop while using our banking and tax info.